FAQ’s
Frequently Asked Questions
+ WHY CHOOSE 24RESTECH?
24/7 Emergency service available day or night, weekends and holidays. Call 253-238-0838 or submit the form on the Contact Us page. We will give you a free on-site estimate, providing professional advice and answering all of your questions. You will have clarity and confidence in the choices you are making and the work being done.
+ DO YOU WORK WITH INSURANCE?
We will work cooperatively with your insurance company and will bill your insurance company directly, making it easy and seamless for you. We work for you.
+ WILL MY INSURANCE COVER DAMAGE TO MY HOME OR BUSINESS?
Coverage depends on the source of the damage (e.g., whether caused by a burst pipe or flood). The insurance company will want to be affirmed that you took precautions to try to prevent the situation or further damage from occuring.
Our team is experienced with the insurance claim process and work with insurance companies every day. We can help you submit your claim properly. Our goal is to help you, and our remediation services are accepted by regional and national companies.
+ WHAT CAN I EXPECT DURING THE RESTORATION PROCESS?
We have experts in select demolition of damaged materials caused by water, fire, wind, mold, asbestos, and biohazards. We begin by inspecting the damaged area. Once the damage is assessed, our team will begin clean-up, adhering to industry standards, employing innovative technologies and equipment. Our restoration team will provide a complete re-build to pre-loss condition.
+ HOW DOES 24 RESTECH REMOVE WATER DAMAGE AND REPAIR MY HOME OR BUSINESS?
If you have experienced a flood or water emergency, we will attempt to stop the water source from creating additional damage, then we will use our water extraction equipment to remove excess water from the area. The drying process begins with dehumidifiers, airmovers, and other water extraction technologies. Once the problem is resolved and the moisture content has been reduced, the restoration process to return to pre-loss condition begins.
+ WHAT STEPS SHOULD I TAKE AFTER A FIRE?
Before re-entering the damaged structure, obtain permission from the fire department. Find a safe place to stay. Obtain a fire report from officials and contact your insurance company to begin the claim process. Contact your mortgage company or landlord to report the fire, and retrieve important documents, cash, and irreplaceable items before you leave the property. Take photos of the property and belongings. Save receipts for money you spend related to the loss to submit to your insurance provider and the IRS for income tax purposes.
Call 24ResTech at 253-238-0838 to discuss cleanup and fire restoration services. 24ResTech's service pros can assess the damage to the structure, and work with you and your insurance company to return your property to its pre-loss condition, inventory items, pack them out for storage, and clean items that may be salvaged.
Contact your local American Red Cross for disaster relief, to find food, clothing, and possibly a safe place to stay for you and your family, or go to redcross.org.
+ IS 24RESTECH LICENSED?
Yes, we are licensed, bonded and insured. Our team is trained, experienced, and fully-certified to handle clean-up and restoration of your home or business. View license details here.
More Questions?
At 24ResTech, our primary goal is to help you restore your home or business back to normal. We help our customers by delivering peace of mind with every project. Call 253-238-0838 to speak with our team to discuss your situation.
“We recently engaged 24ResTech on a large tree strike and were mobilized within a surprisingly short time. I wish everyone would communicate like they do because during the first few days, that is what made my job so much easier was having them with me. We are looking forward to working with them on the reconstruction because the way they seem to believe in their mission, I am confident that whatever comes up will be handled. Let’s face it—this is a construction field, so something will come up. :) Michael has been outstanding to work with and am pleased at my choice for a vendor.”